Refund Policy
No refunds.
All sales are final
DockPal is a one-time $6.99 purchase with no subscription. You can try how it behaves in the live demo on our home page, and this site shows what it does and what it needs (macOS 15 Sequoia or later), so you can check it suits you before you buy. That's why we don't offer refunds.
The exceptions
- Duplicate purchases and charge errors. We'll refund these on request.
- If DockPal doesn't work. If it won't run on a supported Mac and support can't fix it, we'll look at your case individually.
Your legal rights
This policy doesn't take away any rights you have under the law where you live that can't be waived, including rights over a product that doesn't work as described.
If you're in the EU or UK, you normally have 14 days to withdraw from an online purchase. For digital content, that right ends if you agree at checkout to immediate delivery and acknowledge that you're giving it up.
Dodo Payments
Dodo Payments is our merchant of record, so it's the seller of your purchase and its own refund and dispute rules also apply.
If you get a refund
The money goes back through Dodo Payments to your original payment method. Your licence key is turned off, so DockPal asks for a key again the next time it opens.
If something's wrong
Please write to myself@vikaskalwani.com before disputing a charge with your bank, because most problems can be fixed. See also our Terms and Privacy Policy.
Last updated 4 November 2026.